EducationGovernancePast Event
Beyond the Basics: Online Q&A
Condo Board Basics & Best Practices Online Q&A

Held: Friday, December 6, 2024 | 12 – 1 pm

Online Session via Zoom

Condo Board Basics & Best Practices Online Q&A

Join this interactive online session with condo management professionals to expand on what you learned in our Condo Board Basics & Best Practices course. 

Whether you’re new to the course or need a refresher, this is your chance to strengthen your skills, deepen your understanding, and boost your effectiveness. The session will cover common condo board challenges—roles, bylaws, communication strategies, and more—reinforcing your learning with practical, actionable insights. Bring your questions, discuss real challenges, and get tailored advice from a panel of condo board and management experts.

What to Expect:

Whether you’re new to condo governance or seeking advanced insights, this session will equip you with actionable knowledge and fresh perspectives.

This interactive online Q&A session builds on our Condo Board Basics and Best Practices online course, providing you with direct access to experts and a supportive space to ask questions and receive tailored advice.

Expect engaging discussions that address real-world challenges, offer practical tips, and provide clarity on common challenges, all aimed at enhancing your effectiveness as a condo board member.

Features & Outcomes:

  • Direct Access to Experts: Ask your most pressing questions about condo board roles, bylaws, and communication strategies.
  • Engaging Discussions: Participate in dynamic conversations that address real-world challenges faced by condo boards.
  • Tailored Advice: Receive practical insights and actionable solutions specific to your needs.
  • Reinforced Learning: Deepen your understanding of concepts covered in the Condo Board Basics and Best Practices course.
  • Confidence Building: Gain clarity and confidence to navigate your role as a condo board member effectively.

Dawn Ker

Senior Condominium Manager, Group Three Property Management Inc.

Dawn has been managing Condominiums in Alberta since 2011. She got her start in Calgary and later moved to Edmonton to continue developing in her career.

Dawn enjoys learning about the unique personalities of the condo communities she serves, she appreciates how the focuses and approaches are so different. Dawn builds relationships with the condo corporations she serves and assists in developing policies and procedures that match.

Dawn supports Boards to take a preventative maintenance approach as opposed to reactive maintenance – she supports them in their role as volunteer board members so they can feel secure in the process and do a great job running their condo corporations and making the hard decisions.

Going paperless is a huge advantage for condo corporations – Dawn knows that doing mailouts electronically and having functional websites and digital documents saves condo corporations money and reduces their environmental footprint.

CONTACT DAWN:

Phone: 780-641-0222
Email: 
dker@groupthree.ca
Website: www.groupthree.ca

Gary Caouette

Condominium Consultant, Bylaw Consultants

Gary Caouette brings over two decades of experience as a condo owner,  more than twelve years as a condo board member and over three and a half years as a service provider to the industry.

His understanding of what it means to live in a condominium community, and the knowledge he has gained from attending most of CCI’s education courses, along with attending as many condo industry seminars and webinars as possible, allows him to offer tailored advice and solutions that address the unique challenges faced by condo corporations, making him a trusted advisor delivering high-quality reliable consulting services.

Gary’s expertise covers a wide range of services as he currently provides pre-purchase document reviews to prospective condo buyers, consulting services to unit owners along with managed or self-managed boards and facilitates condo bylaw reviews, updates and complete rebuilds in cooperation with condominium-specialized lawyers.

Gary gives back to the condominium community by contributing his time as a CCI North Alberta Chapter board member and educating condo owners and boards. Known for his sense of humour and practical insights, Gary brings a unique perspective and always advocates for learning with a dose of laughter.

CONTACT GARY:

Phone: 587-991-0959
Email: 
bylawyconsultants@gmail.com
Website: www.bylawconsultants.ca

Heidi Besuijen

Lawyer/Partner, Reynolds Mirth Richards & Farmer LLP

Heidi carries on a general civil litigation practice with a particular focus on condominium law as well as administrative law, estate litigation, and commercial litigation. Her clients include condominium corporations, property owners, business owners, and professional regulatory Organizations.

She has appeared before various boards and tribunals and has successfully represented clients at all levels of court in Alberta as well as the Supreme Court of Canada (leave to appeal).

Heidi has presented numerous times to industry groups in respect of housing and condominium law including CCI. Recently, she presented to the Legal Education Society of Alberta, which offers ongoing professional training to Alberta lawyers, on condominium issues. Heidi taught Professional Responsibility and Ethics at the University of Alberta Faculty of Law and also instructed Administrative Law at MacEwan University. She also provides education to boards, tribunals, and members of self-regulated professions.

Heidi was a member on the Board of Directors of Student Legal Services. She served on the WINHouse Board of Directors from 2019 to 2024 including two years as the Chair. She is also a current member of the Board of Directors of the Alberta Residential Landlord Association.

CONTACT HEIDI:

Phone: 780-497-3327
Email: 
HBesuijen@rmrf.com
Website: www.rmrf.com